S T O R E P O L I C Y
The AG Promise
AG The Concept takes great pride in providing our customers with the best possible quality product that passes all three of our brand conditions: Design, Function, and Fit. Whatever product we bring to you has been proven to be of contemporary design, fully functional, and fitted properly in our product development and pre-production processes. For example, The AG (Silver) Mask took one whole year to perfect in product development alone, not including the corrections and adjustments made in production and quality control. AG The Concept promises to provide products that check all the boxes when it comes to aspects of Design, Function, and Fit. Our products will always aim to meet high-end contemporary style standards, be as functional as possible for your lifestyle, and provide a customizable fit so you are always comfortable.
​
If you have received a damaged product, please reach out to us immediately at support@agtheconcept.com to start the replacement process. See Shipping & Returns for more information.